The Poets Inn

Rua dos Caldeireiros 261

Porto, 4050-142, Portugal

[email protected]

+351 223 324 209

+351 932 015 758

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Below is an update on what we are doing to ensure maximum flexibility for your reservations and your well-being when you stay with us.

Cleanliness and Safety

We take precautionary measures globally, as the safety of our guests and staff is paramount to us.We take the utmost care to ensure that every stay with us is safe, clean and comfortable.We clean our hotel to ensure safety and comfort for our guests.Our measures include:

- Automatic check-in;

- Thorough cleaning and sanitizing of guest rooms:

- Frequent disinfection of high touch points, such as doorknobs, reception desks and toilets;

- Hand sanitizers placed in guest contact areas;

- Provision of medical masks and gloves for our guests and staff upon request, subject to availability;

- Approved disinfection products

Cancellation Policy and General Rules:

- Reception open between 8:30 am and 1:00 pm;

- Check-out: until 11:00 am / check-in: from 2:00 pm (or earlier if the reception tells you that the room is ready)

- we can store your luggage;

- Losing your room key will cost you 20€;

- Poets Inn reserves the right of admission or expulsion in case of neglecting our rules;

- Standard Rate: please note that the first night of your stay will be charged in case of No-Show - your room will be held until 11am of the next day; Cancellations up to 24 hours before arrival are free of charge; otherwise the first night will be charged;

- Long Term Rate - Cancelling up to 7 days prior to arrival is free of charge, otherwise 50% will be charged; In case of no-show 50% will be charged.

- We accept children (free under the age of 3);

- Poets Inn is 100% non-smoking;

- Breakfast is served between 8 and 10am;

Tourist tax

The city charges a fee of 2€ per person and per night, up to 7 nights; Children under 12 yo do not pay the tax.